Effective Date: 10/9/2025
Clever Critter LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information, including when you book services and receive SMS updates from us.
Information We Collect
- Personal Information: When you book a dog wash appointment online or in-store, we collect your name, phone number, and appointment details.
- SMS Consent: If you provide your mobile number and check the consent box, you agree to receive SMS appointment confirmations, reminders, and access codes related to your booking.
How We Use Your Information
- To confirm and remind you about your dog wash appointments.
- To provide you with access codes or instructions related to your appointment.
- To respond to your inquiries and provide customer support.
- We do not sell or share your personal information with third parties for marketing purposes.
SMS Messaging Policy
- By opting in, you agree to receive text messages from us at the number you provided.
- Message frequency may vary depending on your appointments.
- Message & data rates may apply.
- To stop receiving messages, reply STOP at any time.
- For help, reply HELP or contact us at [insert email/phone].
Your Rights
- You may opt out of SMS messages at any time by replying STOP.
- You may request to update or delete your information by contacting us at [insert contact email/phone].
Data Security
We take reasonable steps to protect your information. However, no method of transmission or storage is 100% secure.